Our Satisfaction Guarantee

Our number one priority here at Guthries is your happiness.  Which means we stand by our workmanship 100%, no matter what, no questions asked, no holds barred, no if’s or but’s.  Should your new commission not meet your satisfaction, we will work with you to find a solution at no extra cost to you, providing the materials remain the same. Should you choose to adjust the design, to incorporate larger diamonds or additional precious metal, you will only be charged the difference when altering your ring.

Exceeding Expectations & Building Trust

Our commitment to your satisfaction goes beyond guarantees. We believe in building lasting relationships with our customers and becoming your trusted family jewellers. We strive to exceed your expectations by providing exceptional customer service, sharing with you a curated selection of exquisite designs, and walk you through the various options available, to create you that special lifetime piece of heirloom worthy jewellery.